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Customer Service job in India Work from Home job for Freshers

Join Ditto as a Customer Service Quality Executive—Remote job opportunity for Freshers as well.

The increase in work-from-home options is changing the way people look at their jobs. This more dynamic approach, in turn, allows people to design their perfect workplace, which in turn increases their output and satisfaction.

There has been a rise in the number of companies that offer interesting possibilities of working from anywhere. They have a number of roles available depending on their skills. For instance, Ditto is on the hunt for a Customer Service Quality Executive (remote) in India; now would be the perfect time to try out new career opportunities.

Customer Service Quality Executive (Remote) at Ditto

Location: India (Remote)
Department: Customer Service
Work Type: Full Time

Where Passion Meets Purpose: Empowering Millions through Insurance!

What is Ditto?

Ditto seeks to improve insurance literacy among its users. The objective is to assist users in being able to discern and avoid dangers and choose prudently. Ditto offers consultation services, helps in purchasing policies without any difficulty, and has a unique claims support service, thus covering the whole insurance process effectively.

The company from the very beginning adores the "no spam" policy, which is indicative of the user-oriented solutions it pursues. In the past three years, Ditto has helped over 300,000 individuals in receiving insurance recommendations tailored to their needs.

Ditto is a part of the Finshots family which translates to being part of a popular full-fledged financial newsletter founded by Zerodha, India’s largest stock brokerage with over 500,000 active readers.

What Does Ditto Do?

  • Facilitates Insurance Purchases: Helps people buy the right insurance.
  • Explains Complex Terms: Simplifies health and life insurance concepts.
  • Provides Personalized Recommendations: Offers tailored suggestions based on user needs.

Who Backs Us?

Ditto is funded by Zerodha, ensuring strong financial backing and resources.

Roles and Responsibilities:

  • Monitor calls and provide actionable insights to enhance current processes.
  • Assist in developing, creating, and implementing quality processes.
  • Gather information to improve advisor performance.
  • Offer feedback on the quality of advisors' recommendations.
  • Establish customer support quality standards.

Experience and Skills Required:

  • 0 - 3 years of experience.
  • Strong communication abilities.
  • Excellent customer service skills.
  • A strong sense of ownership and leadership qualities.
  • Great listening and analytical skills.
  • Effective communication and collaboration skills.

Application Process:

Candidates who wish to apply must be ready for a distinctive application procedure. In case of success, candidates will be sent an email asking to create and submit a Short Video Resume. It’s important to keep an eye on your inbox as this stage is compulsory.

Perks of Joining Ditto:

  • Remote work flexibility.
  • Comprehensive health insurance coverage for you and your family.
  • Competitive CTC of 4,54,600 PA.

Jobs that are performed from remote locations offer flexibility and prospects for career advancement. The right position can bring about a better equilibrium between work and personal life transformations. Explore what Ditto has in store and make your first move in pursuit of a fulfilling career!


, Apply here!

Location: India

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