Recent added

Fantastic Ticketing Agent Work from Home Job in India now!

Apply for this exciting work-from-home ticketing agent job in India! Most people had an entirely adjusted time period of work; theirs took on remote flexibility in the manner of preferring a work-life balance. Indeed, such a change was supposed to revolve around working from home, referring to an office that enables an individual to create a workday directed by personal priorities, thereby spending less on commuting. As fewer distractions take form, productivity is gaining new levels in people as well as new convenience in their work conditions. Today's business trends show that more and more companies are embracing the idea of working from anywhere. This means an employee can do his or her job regardless of their location or how near or far it is from the company's location. FlyFlat is one of those companies giving that exciting work mobility with its current opening for a remote assignment as a Sabre ticketing agent. Sabre Ticketing Agent India (Remote) at FlyFlat Wor...
Post a Comment

Remote Job Openings at Freshprints Customer Support - INDIA

Remote Job Opportunities: Customer Support Representative at Freshprints

Consider being able to perform your tasks from warm and inviting living rooms or perhaps even from the nearby cafe, which you visit frequently. The revolution in which individuals can work from home is altering the manner in which a lot of people face their jobs, granting them unexampled autonomy and command over it.

However, it’s not only about working at home, today you can work from anywhere. Firms are bending into this altering trend, providing thrilling remote jobs. One such offer is at Freshprints, which is now hiring for a Customer Support Representative position—a work-from-home job available in India.

Remote job – A person working from home on a laptop, indicating a remote job opportunity

Customer Support Representative at LeafLink

Hyderabad, India— Remote

For LeafLink, a leading B2B platform in the USA, Freshprints is hiring an enthusiastic customer support representative. The wholesale management system for cannabis brands and retailers is provided by LeafLink through its online marketplace.

About Frontier

Frontier is committed to facilitating growth for companies by building full-time, cross-functional teams abroad. Their team consists of highly skilled individuals placed in top companies. Remarkably, they have maintained a perfect client retention record for the past three years.

About LeafLink

LeafLink is a bulk buy control platform that increases effectiveness of distributors and traders dealing in cannabis products. It makes ordering easier, enhances communication between parties involved, while at the same time reducing paperwork.

The platform offers an all-encompassing e-commerce site, customer relationship management (CRM) system, and order control instruments – what’s more, it has been touted as a holistic commercial driving force to accelerate progress and simplify processes for users depending on its capabilities.

About the Role

LeafLink is on the lookout for a Customer Support Representative (CSR) to offer real-time assistance to users across various communication channels, including email and phone support. The CSR will leverage support tools to handle inquiries, troubleshoot issues, and innovate ways to elevate customer satisfaction.

The CSR will collaborate with solution line experts to grasp the unique value propositions and workflows of LeafLink’s offerings. This role is vital for addressing complex challenges by integrating diverse perspectives and creative problem-solving approaches.

Responsibilities

  • Utilize support platforms like Zendesk, Salesforce, and Zoom to address user tickets, issues, and inquiries while documenting customer interactions and requests.
  • Implement policies and procedures to ensure a high-quality support experience.
  • Achieve performance targets and maintain ticket quality standards, including first reply time and customer satisfaction rating (CSAT).
  • Use Jira to gather and communicate end-user feedback to the product team.
  • Become a proficient user of LeafLink’s Marketplace to maintain an in-depth understanding of the product and internal systems.
  • Assist users and colleagues by sharing knowledge and identifying effective solutions for various workflow challenges.
  • Resolve customer issues by recommending workarounds, creative solutions, or alternative approaches as needed.
  • Review and verify registrations and license update requests from retailers, cross-referencing with state databases to ensure approval.
  • Work closely with Senior Customer Support Specialists to ensure that Marketplace-related ticket responses are clear and of high quality.
  • Complete data entry tasks as required.
  • Perform additional related duties as assigned.

Qualifications

  • Minimum of 1 year of experience in customer support for technology platforms.
  • Proven experience supporting customer service functions in a rapidly growing company.
  • Skilled in managing multiple business lines and platforms.
  • Ability to collaborate with business teams on commercial strategies and distribution approaches.
  • Excellent communication skills for responding to users via email, ticketing systems, and phone.
  • Demonstrated ability to learn new processes and platforms as business needs evolve.
  • Experience with Zendesk is required; familiarity with Excel, Jira, and/or Salesforce is preferred.

Salary and Benefits

Monthly salary: $900

Enjoy a fun and supportive work environment.

Job Location and Timings

This is a remote position.

The role requires working in PST shift timings.

Remote job – A person working from home on a laptop, indicating a remote job opportunity

Opt this chance to join a forward-thinking company. Embrace the flexibility of remote work with Freshprints and discover how working from anywhere can enhance your work-life balance.


, Apply here!

Comments

Post a Comment



Important Recruitment Information: Key Details You Should Know

Before applying for the job you're interested in, please ensure that you read the job description on the company's official website. You can access it by clicking the "Apply here!" button.

The recruitment pieces of information provided on this website (OREMOTE) are intended for informational purposes only. This information has been gathered from the official websites of the respective hiring companies and organizations. It is crucial to note that this website is not affiliated with any of these companies or organizations in any official capacity.

Our role is simply to present job opportunities and recruitment updates as they are announced by the hiring companies. We do not offer any recruitment guarantees or assurances regarding the hiring process. The recruitment procedures will be carried out strictly according to the official protocols set by the respective companies.

There are no fees associated with accessing the job information provided here. For further details about how we handle your data and privacy, please visit our Privacy Policy page.

Beware of Recruitment Scams: Never Pay for Jobs!

Another critical point to highlight is the importance of avoiding job scams. Never pay any fee or security money for obtaining a job. If anyone or any organization requests money under the pretense of it being refunded later, it is best to steer clear of such offers. A reputable organization will never require payment for direct recruitment or training for any job role.

Companies hire employees and pay them for their work, including during the training period. Be vigilant and aware—do not pay any fees for the opportunity to get hired.

Summary of Key Points

  • Recruitment Information: For informational purposes only and obtained from official sources.
  • No Affiliation: This site is not affiliated with the companies listed.
  • Hiring Process: Conducted according to the companies' official procedures.
  • No Fees: Job information is provided free of charge.
  • Job Scams: Avoid paying any fees for jobs. Reputable companies do not charge for hiring or training.

Popular Posts

Work from Home with SocialPilot: Customer Success Specialist

Image
Envision a scenario wherein you can carry out your daily tasks and office are now kept on your laptop computer while just a few steps away from home. Remote jobs have become increasingly popular for people who do not want to separate career from their lives as such they go on vacation or stay at home with family members. The traditional office setup does not exist anymore but it is being replaced by something entirely different that enables one to work regardless of his/her location. Connecting with the dynamic cosmos around here, you will stumble upon several companies that serve their clients from afar. One such chance is at SocialPilot, which is looking for a Customer Success Specialist who will work from home in India. Keep an eye on this blog for more information concerning these and other thrilling vacancies that might lead you into various exciting career paths. Customer Success Specialist at SocialPilot Full-Time | Remote | Mid-Level So...
Read more

Exciting Work from Home Opportunity at Checkmate

Image
Join Checkmate: Remote Job Opportunities Await! Today’s fast-moving world is nothing if not irresistibly luring when it comes to working from home jobs. People are attracted by the kind of flexibility and work-life balance they provide. What if you could begin your day without the stress of commuting, giving you more time for family or yourself? Having a chance to create an office that suits you has never been this tempting. As more corporations are accepting the notion to work from any location, the scope of options is becoming wider in many industries. Numerous companies are currently recruiting for remote jobs, which require different sets of skills and experience. Here is an interesting job offer: Checkmate’s Customer Support—Email Specialist—Remote job (INDIA). Customer Support Email Specialist India (Remote) at Checkmate Customer Support Full-Time Who They Are? Started in the year 2016, It’s a Checkmate is quite popular in the field of restaurant technology. The ke...
Read more

Kreativstorm's Remote Job Openings: Work from Anywhere

Image
Experience the freedom of working from home. It’s where your living room is transformed into an office and the norm becomes flexibility. It’s about acknowledging a life where you no longer have to commute daily; instead, you can be productive within your own comfort zone. Picture this: an existence in which the division between work and everything else isn’t an illusion but rather happens every day without any foreseen change coming close at hand. Therefore, in the world of remote work ahead, there is always an opportunity each day to review what you do as well as its location. There are countless companies offering work-from-anywhere opportunities, each presenting unique roles suited to your skills and passions. Whether you're a digital nomad seeking global adventures or a homebody preferring the coziness of your neighborhood café, these jobs cater to diverse lifestyles and preferences. One such opportunity awaits you: Kreativstorm’s Junior Customer Support Specialist - R...
Read more