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Customer Service Agent Work from Home Job opportunity INDIA

Join Trustwallet as a Customer Service Agent—Remote Position in India

It is more than a tendency; remote work has turned into a revolution. The chance to perform one’s tasks from their residence allows for flexibility and freedom as it has ever been before. Imagine carving out time to fit into a busy schedule without being herded into an office. This is bringing about changes that are creating a multitude of opportunities that suit different capabilities and passions.

Numerous organizations have accepted this transformation and provide the opportunity to work from any location. With diverse industries offering job opportunities, the scope is limitless. Here is one work-from-home job offer that is bound to excite you as your next move: Trustwallet's Customer Service Agent - Remote Role (INDIA).

Customer Service Agent – India (Remote) at Trust Wallet

Company Overview

Trust Wallet is known as the most versatile, decentralized, self-managed wallet that serves more than 100 million users around the globe. It is an ultra-secure and frictionless portal to the 3rd generation web where users can send, receive, stake, swap and manage more than 10 million crypto assets on over 100 blockchains. Major exchanges like Bitcoin, Ethereum, Solana, BNB Smart Chain maintain this number of cryptocurrencies. Besides, Trust Wallet develops a crypto-friendly environment by supporting its developers to reach out to users and promote the use of currency.

Job Responsibilities

The Customer Service Agent will manage all inbound inquiries and engage in outbound communications through chats, emails, and calls. Responsibilities include:

  • Independently providing accurate information to resolve customer issues.
  • Continuously updating knowledge to support customer service operations.
  • Escalating issues to team leaders or other departments when necessary.
  • Adhering to quality assurance standards set by the company.
  • Complying with schedules established by the team leader.
  • Assisting in additional processes assigned by the team leader.
  • Displaying teamwork and positive behavior within the company.
  • Participating in projects aimed at achieving team objectives, such as implementing ticket deflection strategies and analyzing data trends.

Qualifications

  • 2-3 years of experience in frontline customer support, preferably in the financial or service industry.
  • A passion for solving complex problems while delivering an outstanding customer experience.
  • Adaptability and resilience in a rapidly changing environment.
  • Excellent verbal and written English communication skills, along with proficiency in the candidate's native language.
  • Strong multitasking, prioritization, and time management abilities.
  • Interest or knowledge in the blockchain, digital assets, or fin-tech industry.
  • Flexibility to work varying hours, including nights, weekends, and public holidays.
  • Legal right to work in the candidate’s country of residence.

Why Choose Trust Wallet?

Joining Trust Wallet means becoming part of the world’s leading blockchain ecosystem, which offers excellent career development opportunities. Employees will:

  • Collaborate with a diverse, world-class talent pool in an environment rich with learning and growth opportunities.
  • Engage in fast-paced and unique projects.
  • Work within a truly global organization with a flat structure.
  • Enjoy competitive salaries and benefits.
  • Benefit from flexible working hours and a casual dress code.

Apply today to become part of a team dedicated to building the world’s most trusted and secure crypto wallet, empowering a decentralized future for everyone.

The landscape of remote job offerings is thriving, particularly at Trust Wallet. Embracing the remote jobs trend can transform your career. By exploring the work from home jobs available, you can find the perfect role that aligns with your lifestyle. Don't miss out on this chance to enhance your work-life balance and job satisfaction. Apply now to experience the benefits that Trust Wallet has to offer!


, Apply here!


Other Remote Jobs Trust Wallet
Location: India

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