Discover exciting work from anywhere job openings with Labelbox
Remote job hunting can be daunting. It is because of working from the office at home that provides flexibility in attending to obligations without the stress of travelling to and from work. The upsurge in technology has made it possible for more companies to adopt this policy enabling their workers to manage work and life efficiently.
This new era of employment opens doors for those seeking to work from anywhere. Numerous companies are actively hiring, offering exciting work-from-home opportunities. Here’s one enticing option currently available:
Labelbox’s Alignerr Support Specialist - Remote job (INDIA)
Labelbox is changing how people perceive generative AI and the training data required for different models. Their all-inclusive platform provides a data annotation solution alongside where they offer labeling on demand. The Boost labeling service from the Alignerr community brings together the fast-growing resource of multilingual experts specialized in complex themes. This team can also be utilized in performing data collection for supervised fine-tuning, reinforcement learning with human feedback (RLHF), etc. With a software-first strategy, Labelbox provides unparalleled control and transparency of the entire labeling process which facilitates the production of quality data at scale making their services reliable. This service is available with the giants like SoftBank, Andreessen Horowitz, and Kleiner Perkins, helping the company cater to not only Fortune 500 clients, but also leading AI laboratories.
Role Overview
As an Alignerr Support Specialist, the individual will serve as the primary point of contact for Alignerrs, ensuring their experience is exceptional. The specialist will manage inquiries via Intercom, escalate complex issues to the appropriate teams, and provide vital support for onboarding and daily operations.
Daily Responsibilities
- Monitor and manage incoming support queries through the Intercom platform.
- Provide timely and accurate responses to Alignerrs’ inquiries and issues.
- Escalate complex problems to relevant teams, documenting issues and actions taken.
- Assist in onboarding new Alignerrs, offering essential information and support.
- Maintain a high level of service, adhering to response time and quality standards.
- Collaborate with cross-functional teams to improve support workflows and enhance Alignerr satisfaction.
- Continuously update and utilize the knowledge base and support documentation.
Candidate Profile
The ideal candidate should have:
- Experience in customer support or a similar role, ideally within a tech or service environment.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and keen attention to detail.
- Capability to multitask in a fast-paced environment.
- Familiarity with Intercom or similar customer support software is highly preferred.
- A passion for delivering outstanding customer service.
What Labelbox Offers
- Competitive salary and benefits package.
- An opportunity to thrive in a dynamic, fast-paced environment.
- Flexibility for remote work.
- Career development and continuous learning opportunities.
- An inclusive and collaborative team culture.
Application Process
Interested candidates should submit their resume along with a brief cover letter explaining their suitability for the Alignerr Support Specialist position.
Emphasis on Collaboration
Labelbox values excellence and recognizes the importance of teamwork. While remote work is embraced, the company has adopted a hybrid model to foster collaboration. This model includes tech hubs in the San Francisco Bay Area, New York City, and Wrocław, Poland. The approach encourages asynchronous communication, autonomy, and task ownership, supplemented by hub-based gatherings.
Personal Data Privacy
Labelbox respects personal data privacy. Any information provided during the application process will be handled per their Job Applicant Privacy notice. Communication from the Labelbox team will only come from an @labelbox.com email address. Candidates are advised to exercise caution if they receive suspicious communications.
In today’s job market, Labelbox remote jobs provide a unique opportunity to thrive. These positions not only offer flexibility but also empower individuals to take charge of their careers. The benefits of joining Labelbox work from home jobs are immense, from enhanced productivity to a healthier work-life balance. Embrace this chance to redefine your professional journey and discover the possibilities that await you.
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Apply here!
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