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IndiaCision’s Remote Job Opening: Customer Content Specialist
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Customer Content Specialist (The US shift time) - IndiaCision - REMOTE (INDIA)
The freedom that comes with working from home is unmatched; it provides unparalleled freedom. Just imagine: no more commuting and setting up an office in your favorite part of the house. As more and more organizations adopt this lenient strategy, job opportunities keep popping up everywhere.
At present, more and more firms are offering jobs that can be done from anywhere in the world which means that you can adjust your profession to match your living conditions. A case in point is IndiaCision which has opened a vacancy for a customer content specialist with the option of working remotely during US shift hours. This allows people to do their jobs in any part of India while still seated at home.
Customer Content Specialist (US Shift Time)
IndiaCision Careers
Location: India (Remote)
Company: IndiaCision, Global Distribution
IndiaCision is looking for a customer content specialist to join their remote team. They are a leader in global distribution. This position involves working the US shift time from Sunday to Thursday. IndiaCision believes in investing in its team through comprehensive training and professional development to help staff achieve their career goals. Their success is benchmarked by the achievements of the people who work for them.
The Customer Content Specialist within PR Newswire’s team plays a vital role in client interactions. This position demands proficiency in multi-tasking across various platforms to manage customer inquiries effectively. The specialist must communicate clearly and concisely, both verbally and in writing, and possess in-depth knowledge of PRN’s products and services. Understanding client needs and meeting their expectations consistently is essential, along with providing professional and consultative service via telephone, online chat, and email.
In this role, the Customer Content Specialist will interact with Cision’s clients using PR Newswire for press release distribution. Responsibilities include advising clients on products and best practices, ensuring the timely and accurate distribution of press releases, and handling various tasks such as setting up orders, proofreading, and formatting. The specialist will also manage general client follow-ups.
Principal Duties and Responsibilities
- Proofread press releases from clients for media distribution.
- Edit, format, and handle client requests and other news content, including photos and videos.
- Prioritize tasks in a fast-paced, deadline-driven environment.
- Utilize strong computer skills to learn internal systems quickly.
- Maintain a flexible attitude and a strong customer-service approach.
- Build and maintain professional relationships with clients through excellent communication and a consultative approach.
Skills Required
- Excellent customer service and communication skills (experience in the service industry is a bonus).
- Attention to detail and proofreading experience.
- A college degree (B.A. in Communications, Public Relations, English, or a related field is preferred).
As a global leader in PR, marketing, and social media management technology, Cision helps brands and organizations connect with customers and stakeholders to drive business results. Their network includes over 1.1 billion influencers, with tools like Brandwatch and Falcon.io enhancing their suite of solutions. Cision operates in 24 countries across the Americas, EMEA, and APAC.
Cision promotes an inclusive work environment, emphasizing diversity, equity, and inclusion. They are an equal opportunity employer and are committed to ensuring reasonable accommodations for individuals with disabilities. For additional information regarding their Global Candidate Data Privacy Statement, check out www.cision.com and also follow @Cision on Twitter.
For those seeking a flexible career, these remote job openings provide a chance to balance work and life effectively. Explore a new horizon of thrilling opportunities without missing anything. Apply today and transform your work life with IndiaCision's remote jobs.
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