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Kognitiv Inc: Remote Job Opportunities Available

Find inner peace in office-less productive environment, where after spending countless hours on chairs and cubicles while answering emails tirelessly, you can feel as good at desk full-time employed is. Adapt new changes to adjust how you interact with clients/customers or employees/co-workers on daily basis-Dare they use other than email for communication this week?

Reveal and Utilize the work-from-anywhere job vacancies by companies leading the industrial world like Kognitiv. Consider opportunities such as a Kognitiv’s Workday operational support specialist – remote position that allows you to utilize your skills without any geographical limitations.

Workday Operational Support Specialist - Job Opportunity at Kognitiv Inc.

  • Job Title: Workday Operational Support Specialist
  • Job ID: JR100360
  • Location: Remote, India
  • Company: Filament

Introduction:

Kognitiv Inc. is dedicated to achieving excellence within the Workday® ecosystem, focusing on customer and employee satisfaction. The company emphasizes the correlation between employee happiness and superior customer service. By fostering an environment where employees feel engaged, challenged, and empowered, Kognitiv Inc. aims to deliver exceptional service to its growing customer base. The organization encourages its workforce to embody ownership in their daily tasks and contributions.

Responsibilities:

  • Independence and Client Interaction: Work independently with clients to provide day-to-day support for Workday®, including transactional support, testing, report development, data loading, and troubleshooting.
  • Quality Support: Deliver high-quality support across various industries, ensuring prompt resolution of customer help desk requests through meticulous documentation in the ticketing system.
  • Issue Resolution: Properly escalate unresolved issues, ensuring they are tracked and routed to the appropriate resources.
  • Documentation and Closure: Maintain accurate records of incidents, including decisions and actions taken, until resolution is achieved.
  • Process Improvement: Identify and propose process improvements that enhance business value.
  • Compliance and Knowledge: Maintain knowledge of data privacy best practices and relevant HR and payroll specifics.
  • Service Level Agreement (SLA): Execute tasks to meet service level agreement (SLA) standards.
  • Fast-Paced Environment: Thrive in a dynamic work environment that demands efficiency and accuracy.

Qualifications:

  • Workday Experience: Minimum of 1 year of experience working on Workday platforms covering Workday Integrations or Workday Core HCM
  • Technical Knowledge: Familiarity with Workday business processes, organization structures, security roles, and reporting.
  • Proficiency and experience in using tools like EIB, Solution, and Object Transporter is crucial for handling data conversion and configuration migration tasks efficiently.
  • Communication Skills: Excellent verbal and written communication skills for effective remote interactions with customers and colleagues.
  • Analytical Skills: The potential to creatively and analytically consider solutions to issues.
  • Client Focus: Demonstrated commitment to delivering excellence and ensuring client satisfaction.
  • Organizational Skills: Strong ability to prioritize and organize work, meeting timelines and quality standards with minimal supervision.
  • Team Collaboration: Capable of working in remote teams and independently on tasks.
  • Technical Skills: Advanced proficiency in Microsoft Excel.
  • Adaptability: Ability to adapt to changes and work effectively in a fast-paced environment.
  • Availability: Flexible to meet minimal travel requirements and work across time zones, including minimum UK hours.

Compensation and Benefits:

Kognitiv Inc. is committed to transparent and equitable compensation practices. Employment offers and compensation levels are determined based on factors such as skills, experience, education, market data, certifications, and business needs. Comprehensive benefits packages are available, detailed on the careers website.

Equal Opportunity Employer:

Kognitiv Inc. is an Equal Opportunity Employer. All candidates will be evaluated on such factors as color, physical or mental health, politics, marital status, national origin, religion, sex (including pregnancy), sexual orientation, genetic information, family care or medical leave, gender identity or expression and also age, ancestry and disability or any sought of other protective by the law..

Application Information:

The application deadline provided is an estimate. The job posting will remain open until filled, with updates communicated through this posting.

Application Deadline:

The application deadline provided is an estimate. The job posting will remain open until filled, with updates communicated through this posting.

Estimated Application Deadline: 2024-05-24

Avoid the past, do not overthink of the future for a moment, and I think a great argument could be made for focusing on the here and now at present moment. Discover rewarding Kognitiv telecommute careers as well as Kognitiv home based employment opportunities that are extremely flexible and offer growth possibilities on an unprecedented scale. Take your professional life to the next level by filling positions that fit into your personal life, thus increasing both efficiency at work and gratification therein. Help us determine what is in store for remote work—the start of your professional advancement can be traced back here.



, Apply here!

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