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Explore Remote job Customer Support Associate Role at Thrive
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Discover the freedom of a remote job—where your office stretches no further than your Wi-Fi reaches. Embrace the flexibility to work from home or work from anywhere, aligning your career with your lifestyle. As companies redefine the workspace, explore how you can thrive in this new era of work.
Uncover opportunities like the one waiting for you at Thrive: a Customer Support Associate role that lets you contribute from anywhere.
Customer Support Associate Opportunity at Thrive (thrivenow.in)
Salary: ₹4.8L – ₹6L • No equity
About Thrive:
Thrive (thrivenow.in) seeks a dedicated customer support professional to bolster its mission of empowering restaurants in the digital sphere. The ideal candidate possesses a passion for interpersonal communication, coupled with patience and a depth of knowledge in customer service dynamics.
Responsibilities:
- Respond promptly to customer inquiries via email or chat, ensuring accurate and efficient solutions. Your friendly and professional approach will leave customers with a positive impression.
- Assist customers in utilizing product features effectively by identifying their needs and providing expert guidance.
- Analyze and report product malfunctions meticulously, contributing insights for product enhancement.
- Update internal databases with technical issue details, ensuring a repository for future improvements.
- Collaborate with team members to share insights and contribute to product development.
- Follow up with customers post-resolution to ensure satisfaction and gather feedback for continuous improvement.
Requirements and Skills:
- Prior experience in Customer Support Specialist roles or similar positions preferred.
- Familiarity with the industry and proficiency in technical tools like Excel and help desk software advantageous.
- Excellent communication and problem-solving skills essential for effective customer interaction.
- Ability to multitask and maintain accuracy under pressure.
- Comfortable working night shifts.
Why Join Thrive?
Thrive offers:
- Freedom & responsibility in your role.
- A transparent, remote-first environment.
- Unlimited leaves and learning allowances.
- Opportunities for holistic growth.
Discover more about Thrive's mission and culture at their digital Company home: Thrive Company Home.
In conclusion, Thrive seeks individuals who resonate with their values and are eager to contribute to their ambitious vision. If you're enthusiastic about making a difference in the restaurant industry and thrive in a collaborative, innovative environment, apply today.
P.S.: Share something interesting about yourself or why you believe you're the perfect fit for this role!
Explore Thrive (thrivenow.in)'s remote jobs and work from home jobs today. Begin a journey that merges career fulfillment with personal freedom, offering you the chance to redefine your work environment. Join them and transform how you work—because your career deserves to Thrive.
, Apply here!
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